Shipping policy
Shipping Policy:
At Azonto Foods, we strive to offer the best possible shipping experience for our customers. As we cater to various locations, our shipping, courier, and delivery partners may vary based on factors like customer location, availability, and service cost. Rest assured, we always choose reliable and reputable partners to ensure your order is delivered securely and promptly.
Shipping Partner Information: Upon placing an order, you will receive a shipping confirmation email that includes details about the specific shipping partner selected for your delivery. We kindly request that you refer to the shipping partner's respective shipping policy for comprehensive information on delivery timelines, tracking, and other relevant details.
Delivery Timeframes: We aim to process and dispatch all orders within 2-5 business days from the time of purchase. Please allow additional time for delivery, as it may vary depending on your location and the shipping partner's service. During peak periods or public holidays, deliveries may take slightly longer.
Order Tracking: To keep you informed, we provide order tracking information. Once your order is shipped, you will receive an email containing a tracking number and instructions on how to monitor your package's progress.
Shipping Costs: Shipping costs are calculated based on your delivery location and the weight of your order. During the checkout process, the exact shipping cost will be displayed, giving you an opportunity to review and confirm before completing your purchase.
International Shipping: Currently, we offer shipping services to European countries only. For orders outside Europe, please contact us at shop@azontofoods.com to discuss custom international arrangements. Please note that international orders may be subject to additional customs duties, taxes, and fees upon delivery. These charges are the responsibility of the customer.
Address Accuracy: To ensure smooth delivery, kindly verify the accuracy of your shipping address before placing an order. Inaccurate or incomplete addresses may lead to delays or non-delivery.
Order Status and Support: If you have any questions or concerns about your order, shipping status, or delivery, our customer support team is here to assist you. Feel free to reach out to us at shop@azontofoods.com with your order number for prompt assistance.
We appreciate your understanding and cooperation as we work diligently to provide you with the best shipping experience. Thank you for choosing Azonto Foods, and we look forward to serving you with delightful flavors and exceptional service!
Please note that this shipping policy is subject to change, and we recommend reviewing it periodically for any updates or revisions. Last updated: 27.07.2023